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Resident Reviews

Google
5.0/5
Aug 25, 2020
Google Tribute Companies
I moved to mallard Glen Feb 2020 and I have to say..I love living here. I have to say the new assistant manager that's been here about a month is freaking awesome..her name is Mirakle..she has went over and beyond for me and to set in her office and watched her do what she does best made me feel more secure within this community and I appreciate her for that..though I have had good conversation with the others that work there.. I have to say she's the first manager I actually know by name..shes very outgoing and a straight forward person and I was able to tell she has a great spirit about her from the moment I meet her..once again thank you for all that you are doing with making a difference at this complex and as long as she's here.. I see this place being even better..Keep up the awesome work Mirakle.
Google
5.0/5
Aug 25, 2020
Google Tribute Companies
My experience with Mallard/Glen apartment homes thus far has been phenomenal. I worked with Tristan to find my new home and she is absolutely amazing! I am relocating to Charlotte from Ohio and she made this process such a breeze for me. Tristan went above and beyond for me to receive exactly what I wanted. She was so nice the entire time, accommodating and just overall great energy. Tristan answered all my questions with great detail. She took her time and after working with her I knew this would be my new home. I expressed to Tristan that this would be the only time I was traveling to Charlotte before I made the big move. She made me extremely comfortable knowing that I would come back to Ohio feeling confident about my new home in Charlotte. I highly highly recommend that if you are looking to move to Mallard that you work with Tristan. She is dedicated and it really shows that she loves her job. I am ecstatic to move into Mallard and start my new life in Charlotte. I’m so grateful and happy that I was able to work with her. Thank you!
Google
5.0/5
Jul 31, 2020
Google Tribute Companies
Hello there, I just wanted to share my AWESOME customer service experience with Mallard Glen representative Mirakle Hensen. She was absolutely amazing. I ended having a few issues with applying and getting approved but Mirakle went OVER AND BEYOND through the entire process!!! I did get approved but ended going with another apartment because it fit my move out time table better. I have lived in several different apartments and I’ve had plenty of bad experiences with different management teams at different apartments. But I can honestly say, this was the BEST customer service experience I’ve had in a very long time. Mirakle really does everything within her power to get done what needs to get done. I would literally call several times a day to check on the status of things and not once did she try to hurry me off the phone nor was she agitated or irritated that I kept calling. Mirakle is just simply AMAZING!! She is GREAT at what she does!! And she does it with so much grace!! If you are thinking of applying to Mallard Glen... please do yourself a favor and as for Mirakle Hensen!!! You will not be disappointed!! Thank you so much Mirakle for going over and beyond for me!!!
Google
5.0/5
Jul 15, 2020
Google Tribute Companies
Earlier in the week we put in a Maintenance request and the day after our request were taking care of. Adam was very nice and wore a mask. Mallard Glen has been great to us.
Google
5.0/5
Jul 14, 2020
Google Tribute Companies
It efficient and easy
Google
5.0/5
Jul 13, 2020
Google Tribute Companies
Great place to call home. Management that cares and responds quickly to maintenance request and any other questions you may have. Highly recommend.
Google
5.0/5
Apr 27, 2020
Google Tribute Companies
I ABSOLUTELY LOVE IT HERE🥰
Google
3.0/5
Apr 23, 2020
Google Tribute Companies
I’ve lived here for 2 years! It’s a quiet neighborhood for the most part, None of my packages were ever stolen. Maintenance comes when you need them, the appliances are out of date.
Google
3.0/5
Mar 5, 2020
Google Tribute Companies
Well, considering i had to submit the same service digitally twice and my sister had to remind them twice in passing, it was completed. I'm not sure about the fan. it looks like a fan that was meant for a regular height ceiling and not a vaulted ceiling or a slanted ceiling. The maintenance person stated that this was what they are putting into the apartments now. Just odd, to go from a fan that right for that type of ceiling, to a fan that is now angled and much higher than the previous one.
Google
5.0/5
Feb 20, 2020
Google Tribute Companies
ALL of the office staff is absolutely amazing. During the tour, the application (which is SO easy) and our move in! They have all kinds of resident events through out the month as well. We feel so welcomed in this community!