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Resident Reviews

Google
5.0/5
Jun 22, 2021
Google Tribute Companies
My move in experience was wonderful. Baylee was awesome. I absolutely love my new apartment, the neighborhood is super clean and quiet. The location is fantastic with access to 85 and 485 and many great restaurants.
Google
3.0/5
Jun 17, 2021
Google Tribute Companies
It has been a great place, it is beautiful and quite. They also have friendly staff at all times. The activities are fun and interesting and much more. However have a mover if you olan to move up on the second or third floor. You will be tired going up and down those steps. Other than that everything is great. Maintenance is friendly and comes as soon as they can. I recomend this place to anyone and everyone. The prices are nice and the rooms are specious. Only issue is the closet for clothes wpuld advise to get a dresser if you have a lot of clothes.
Google
5.0/5
Mar 13, 2021
Google Tribute Companies
I loved living here. The rent was manageable and didn't increase crazily. It was quiet and I felt safe. I lived there in 2019.
Google
5.0/5
Feb 8, 2021
Google Tribute Companies
It was a great move in
Google
4.0/5
Feb 7, 2021
Google Tribute Companies
It’s a beautiful community. Lots of young people and dogs. I think for the price of the rent it should be better appliances and more upgrades. The office staff are wonderful, if you have any complaints they are handled immediately. Going through the application process was quick when it came to the apartment that I was going to move in it was a lot of back-and-forth a lot of things said would happen that couldn’t be done and I really like the first apartment that I chose. When I finally chose an apartment it was some things that I felt should’ve been done that wasn’t done and I paid a prorated rate for three extra days and wasn’t even able to move in during that time because of the work that I felt should’ve been done. Once the office staff was made aware of the things that needed to be done it was handled couple of days later. Office staff apologize for the inconvenience and let me know that if there’s anything else that I need let them know and they’ll take care of it. I think I’m going to like it here
Google
3.0/5
Feb 4, 2021
Google Tribute Companies
This was a great place in the beginning, but type of tenants moving in have changed in the past 5 years. very noisy neighbors, inconsiderate. I find more trash in the stairways and in parking lot. People not picking up after dogs More dogs and children in the complex before much quieter. No matter how much you complain, you get no results. Maintenance is good always polite and fast. Office staff some are nice and some members need a little common sense ! If you looking for nice upgrade like the new complexes being built you wont find that here. No granite counter tops, no nice appliances or cabinet space. They rather waste and spend money on grounds that are not greener than others I've seen and pool which is in use only 5 months out the year. But rent is cheaper than most places.
Google
5.0/5
Aug 25, 2020
Google Tribute Companies
I moved to mallard Glen Feb 2020 and I have to say..I love living here. I have to say the new assistant manager that's been here about a month is freaking awesome..her name is Mirakle..she has went over and beyond for me and to set in her office and watched her do what she does best made me feel more secure within this community and I appreciate her for that..though I have had good conversation with the others that work there.. I have to say she's the first manager I actually know by name..shes very outgoing and a straight forward person and I was able to tell she has a great spirit about her from the moment I meet her..once again thank you for all that you are doing with making a difference at this complex and as long as she's here.. I see this place being even better..Keep up the awesome work Mirakle.
Google
5.0/5
Aug 25, 2020
Google Tribute Companies
My experience with Mallard/Glen apartment homes thus far has been phenomenal. I worked with Tristan to find my new home and she is absolutely amazing! I am relocating to Charlotte from Ohio and she made this process such a breeze for me. Tristan went above and beyond for me to receive exactly what I wanted. She was so nice the entire time, accommodating and just overall great energy. Tristan answered all my questions with great detail. She took her time and after working with her I knew this would be my new home. I expressed to Tristan that this would be the only time I was traveling to Charlotte before I made the big move. She made me extremely comfortable knowing that I would come back to Ohio feeling confident about my new home in Charlotte. I highly highly recommend that if you are looking to move to Mallard that you work with Tristan. She is dedicated and it really shows that she loves her job. I am ecstatic to move into Mallard and start my new life in Charlotte. I’m so grateful and happy that I was able to work with her. Thank you!
Google
5.0/5
Jul 31, 2020
Google Tribute Companies
Hello there, I just wanted to share my AWESOME customer service experience with Mallard Glen representative Mirakle Hensen. She was absolutely amazing. I ended having a few issues with applying and getting approved but Mirakle went OVER AND BEYOND through the entire process!!! I did get approved but ended going with another apartment because it fit my move out time table better. I have lived in several different apartments and I’ve had plenty of bad experiences with different management teams at different apartments. But I can honestly say, this was the BEST customer service experience I’ve had in a very long time. Mirakle really does everything within her power to get done what needs to get done. I would literally call several times a day to check on the status of things and not once did she try to hurry me off the phone nor was she agitated or irritated that I kept calling. Mirakle is just simply AMAZING!! She is GREAT at what she does!! And she does it with so much grace!! If you are thinking of applying to Mallard Glen... please do yourself a favor and as for Mirakle Hensen!!! You will not be disappointed!! Thank you so much Mirakle for going over and beyond for me!!!
Google
5.0/5
Jul 15, 2020
Google Tribute Companies
Earlier in the week we put in a Maintenance request and the day after our request were taking care of. Adam was very nice and wore a mask. Mallard Glen has been great to us.